FEEDBACK IS CRITICAL FOR CULTURE
A strong Feedback culture is vital for organisation health, and yet conducting these types of interactions is one of the most challenging aspects of leadership.
Few leaders do it well and some do it hardly at all.
In most organisations there is an urgent need for more feedback that recognises excellence, builds on potential, and addresses lack of performance. This one-day program explores the full range of conversations, including those with a positive, corrective and developmental focus.
CREATE ALLIES NOT ADVERSARIES WITH FEEDBACK COACHING
As a Leader, you want to improve the performance of your team and those in your orbit. Challenges circumstances often exist, whether it’s having to address issues upline with more senior staff, dealing with peers or a personal friend. For a CEO, it could be delivering messages to Board members. Our structured model will provide you with the confidence to present your thoughts while still maintaining relationships, creating an ally rather than the recipient becoming an adversary.
WHAT WILL YOU LEARN?
- A simple and powerful formula for positive feedback
- The key for unlocking receptivity to corrective feedback
- A model for corrective and developmental feedback that minimises resistance and maximises understanding
- How to initiate a coaching conversation
- What to do when coaching is not an option
- How to prepare for and handle defensive reactions
- How to receive difficult feedback
WHO SHOULD ATTEND?
This program is designed specifically for organisational leaders interested in having effective positive, corrective, and developmental discussions.
The material is as suitable for senior leaders as it is for individuals assuming a leadership role for the first time.
This program can be conducted 1 on 1 or in groups, face to face or virtually. Contact us for more information and a full brochure.